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Administrative Clerk – #2021-6277 (reqID)


This is a Contract position in Toronto, ON posted April 26, 2021.


Position at Dynacare

Dynacare Insurance Solutions is looking for one Permanent Full time Administrative Clerk, working Monday to Friday, 11am to 7pm EST/ 8am to 4pm PST .This role can be a work from home/remote role.

Responsible for matching completed Attending Physician Statements (APS) received by fax to the correct pending APS order, as well as monitor for and handle “med share” cases, and identify and correctly process invoices. All handling requires accuracy and knowledge of customer requirements.

Must Have:

  • Match completed APS received by fax to the correct pending APS order,
  • Monitor for and handle “med share” cases,
  • Identify and correctly process invoices,
  • handle with accuracy and knowledge of customer requirements,
  • QA/strip APS of any non-pertinent documents (ie.fax headers)
  • Ability to meet minimum daily production quota
  • Basic working knowledge with MS Office (Outlook, Word, Excel)
  • Strong keyboarding skills
  • Must preserve and safeguard all confidential information during the course of employment with Dynacare
  • Proficiency – approximately 3 months of time required to learn all aspects of the job

Nice to have:

  • Completion of secondary education
  • good communication skills – written
  • 3 months to 1 year of previous administrative experience an asset
  • Bilingual (French/English) comprehension considered an asset
  • Ability to concentrate for long periods of time
  • Excellent accuracy and attention to detail
  • Ability to work autonomously
  • Ability to perform under pressure and meet quotas

*Please note that a Criminal background verification & clear driver abstract must be met as a condition of employment*

DNA of an Ideal Dynacare Employee:

I make a difference in people’s lives. I am a caring, collaborative team-player who is passionate about quality and continuous improvement. 

  • Caring – I demonstrate strong empathy and genuine concern for my colleagues, patients and customers.
  • Collaborative Team Player – I know I play a key role in helping the Dynacare team achieve success. I am comfortable in a changing environment, and I can easily manage multiple priorities.
  • Passion for Quality and Continuous Improvement – I am always looking to learn and solve problems. I am detailed oriented, adaptable and find ways to make things better.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. 

At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. To apply for this position, you will be asked to submit your resume and complete the application process.

If your qualifications and experience fit with this position, we will contact you to learn more. We offer competitive pay and great benefits, along with the opportunity to grow and thrive with a dynamic, successful company. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.