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Future Opportunity – Senior Manager – People Advisory Services – Leadership & Culture

EY Canada

This is a Contract position in Toronto, ON posted November 5, 2020.

As part of EY’s focus on the people agenda of organizations and change initiatives, our People Advisory Services professionals assist our clients in successfully managing and sustaining people, process and/or technology change.


The opportunity


Leaders are looking at the role of intangible assets, like culture and Diversity & Inclusion (D&I), in delivering short- and long-term value for shareholders, customers, employees and society. At the same time, organizations are looking to new leadership capabilities to drive a working world that is change-constant, technology-centric and yet still in need of diverse human energy. We are seeking a Senior Manager who can help guide organizations to deliver value in this disruptive age by getting workplace behaviours and leadership capabilities right. In joining our team, you will leverage your expertise in leadership development, culture evolution, D&I and change management, while leading teams to design and implement transformative leadership and culture solutions in a variety of industries. You will find an environment that is both entrepreneurial and collaborative.

This is a full-time role in People Advisory Services. While reporting into the Canadian Culture and D&I Solution Leader, this individual will also collaborate with the EY Global Leadership and Culture Team and other EY Canada service lines to lead client engagements in the Canadian market and share best practices globally. A passion for creating the real, human stuff that drives transformations is critical.

Your key responsibilities

  • Demonstrate a thorough understanding of end-to-end Leadership Development, Culture and D&I Transformations. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage the project budget.

  • Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.

  • Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.

  • Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client’s industry and recognize key performance drivers and business trends.

  • Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.

  • Work with the Global and local teams to continue develop and improve existing methodologies, frameworks and tools.

  • Focus on deliverables and client business priorities.

  • Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.

  • Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.

  • Flexibility and ability to travel; willingness to travel on short notice to meet client needs.

To qualify for the role, you must have

  • A degree and/or Master’s degree with an emphasis in Business, Human Resources, Psychology, Anthropology

  • Approximately 8-10 years of related work experience

  • Experience in the following areas: Leadership Development, Culture Transformation, D&I, Change Management, Stakeholder Management, Communications, Training, Governance, Workforce Strategies and Talent Management

  • Project management experience

  • Experience managing staff on multiple projects and providing direction to team members

  • Strong analytical and problem-solving skills

  • Excellent oral, written, and presentation skills

  • High level of motivation and a self-starting attitude

  • Ability to think outside of the box, thrive on new challenges

  • Strong work ethic

  • Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

  • Experience in selling and delivering projects that cover the full life-cycle of leadership and culture / D&I assessment, change roadmap design and implementation support

  • Demonstrated record in driving revenue within existing clients and in developing new prospects at the ”c” level of fortune 500 companies

  • Strong executive presence and command of business acumen working when working with Senior leaders and the “c suite”

Ideally, you’ll also have

  • Intercultural studies, D&I intelligence or related education or training

What we look for

We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives.

What working at EY offers

At EY, our Total Rewards package supports our commitment to creating a leading people culture – built on high-performance teaming – where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It’s one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry

  • Learning opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark. Apply today.

EY is committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply.