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Sr. Consultant, Transformation Delivery


This is a Contract position in Toronto, ON posted October 30, 2020.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions so you feel empowered at work. Our team members have what they need to make a meaningful impact and feel truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description

What you’ll be doing

Reporting to the Director, Transformation and Delivery, Fraud Management and Fusion Centre, the position will be responsible for supporting the Enterprise Authentication owner in managing and executing on the Authentication Capability roadmap. With a focus on data analytics, the incumbent will identify fraud and security risk exposures and develop and implement suitable risk mitigation strategies to minimize fraud loss exposure for the bank while ensuring the solution is client centric and provides strong positive client experience. The main focus of the role will be leading the delivery of transformational projects relating to authentication capabilities.

How you’ll succeed

  • Delivery of transformational projects– Play a critical role as the Transformation and Delivery Director’s delegate, fully participating in the day-to-day project activities. Lead and support project planning and execution activities, including development and review of requirements and design as required, project suitability assessment for risk based testing, Failure Modes and Effects Analysis (FMEA) activities as required.

  • Operational and analytical support– Help identify people and operations change management, participate in planning and development of communications and training in order to support people change. Identify major areas of fraud risk exposures proactively through data analysis and consultations with partner groups including Retail Fraud Strategy, Commercial Fraud Strategy, Information Security, and product groups. Accountable for the benefit model, assessing cost/benefit of solutions based on needs/gaps; executing on benefit realization plan, and benefits tracking. Review new initiatives, existing processes, and programs for compliance with fraud management and authentication standards and policies and/or other recognized fraud control industry standards.

  • Communication skills– Prepare clear documentation consisting of narratives and data/process flow diagrams to illustrate not only the risks and impacts but also the proposed business solutions.

Who you are

  • You can demonstrate experience in fraud and authentication risk management, project delivery and have knowledge of fraud authentication and management systems.

  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.

  • You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.

  • You act like an owner. You thrive when you’re empowered to take the lead, go above and beyond, and deliver results.

  •  Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

  • Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home

  • Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity

  • Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training

  • Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What You Need to Know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact
  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Job Location

Toronto 55 Yonge Street, 4th

Employment Type


Weekly Hours