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Associate Merchant, .CA

Sephora Canada inc.

This is a Contract position in Toronto, ON posted October 8, 2020.

Job ID184734 
Location Name: ON-FSC Toronto Off (0581)
Address: 5560 Explorer Drive, 2nd Floor, Toronto, ON L4W 5M3, Canada (CA)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Merchandising



We partner with luxury brands who create the products our clients crave, sometimes even before they know it. Merchandising at Sephora is all about defining what beauty means for Canadians today… and tomorrow. Our team of trendsetters and brand builders constantly creates original brands, develops new product categories and starts trends. Some of next season’s most in-demand items may not even exist yet, but you’ll see them here first! Supporting our in-store offerings is a strong online presence. There, our Digital Dot.CA Merchandising team ensures that, however our clients connect with Sephora, they always find the newest and most exciting products.



As the Associate Merchant,, you will assist the Merchant in developing and implementing online category, brand & product merchandising strategies that serve as a basis for achieving financial sales objectives for the Skincare world. Key responsibilities include:


Assist with overall business strategy

  • Maintain collaborative and proactive relationship with brands, retail merchant & inventory counterparts, to drive cross channel alignment & sales optimization for a subset of brands
  • Consistently analyze the online business, providing insights to direct partners, retail merchants & brands. Make timely adjustments to online merchandising in order to optimize sales.  Provide analysis for weekly & monthly performance recaps and share recaps with upper level management
  • Source and plan brand promotional activity around product launch strategies and key core initiatives.
  • Run Ad hoc reporting and projects to drive category and brand business


Brand management

  • Proactively manage relationships with brand partners to develop strong growth plans. Communicate regularly with brands and retail merchant counterparts on business-related issues (launch plans, business updates, exposures, etc.)
  • Manage .ca product assortments, collaborating with brand partners to source what is needed to differentiate and drive the online business.  Provide assortment/SKU analysis to drive decisions
  • Responsible for new brand set up and ongoing brand page updates, ensuring optimal articulation/messaging, visual presentation and navigation of the brand story


Product marketing, site merchandising & content

  • Work with the Merchant on strategic placements across the entire site for your category while championing own subset of brands; determine what to feature and where
  • Assist with category, brand & product placements for email, homepage, category pages, including messaging & product presentation in partnership with the brand marketing team.
  • Partner with Merchandise Coordinator to set up products online, communicating with brands to gather product comps and assets.  Ensure copy/messaging, video & images are optimized. Assign strategic & accurate attribution/refinements to each product
  • Work with product & content production teams daily for onsite maintenance & functionality including the QA process
  • Assist Merchant with category content projects for the site that will increase traffic, conversion and sales.  Understand web analytics data to help inform decisions


Inventory & Planning

  • Partner closely with the Inventory team pre-season to help forecast newness, .ca exclusives, limited edition & seasonal buys 
  • Participate in .ca open-to-buy meetings for in-season planning
  • Ensure all featured products in marketing have sufficient inventory to support activity
  • Review Sku productivity bi-annually to optimize online assortment



  • You have a minimum of 4 years’ experience in buying/merchandising
  • You love product (beauty is your jam), understand consumer trends and behaviour, and inspire fearlessness in everything that you do
  • You have a Bachelor’s degree or college diploma in retail management or a related field
  • You’re curious, a go-getter, take ownership and responsibility for your work
  • You love tackling problems and using your analytical skills to find solutions.
  • You have an entrepreneurial spirit, thrive in a fast-paced and dynamic environment, and relish in working collaboratively with cross-functional groups.
  • You’ve mastered the art of negotiation
  • You’re technically savvy and have experience using merchant systems
  • You understand the Canadian marketplace and corresponding vendor organization



  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The education. Sephora heavily invests in training for our store associates – not just product knowledge but building a personalized career plan with you so you can achieve your professional goals.  
  • The perks. Sephora offers comprehensive medical & dental benefits, paid vacation and a competitive bonus structure.
  • The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands – including its own private label, SEPHORA COLLECTION. Sephora’s curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world’s premier digital beauty destination.