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Clerical Support Associate, 11 East & West Surgery

Humber River Regional Hospital

This is a Contract position in Toronto, ON posted April 2, 2021.

Position Profile

Build your career at the hospital that’s building for the future


Humber River Hospital is committed to revolutionizing patient care for our diverse community. With the opening of our new facility, North America’s first fully digital hospital, on October 18, 2015, the future is very exciting for our people and programs. And we’re looking for exceptional individuals to join our great team: people who share our passion to deliver compassionate, professional, respectful care. The Hospital is formally affiliated with both the University of Toronto and Queen’s University.


Right now we’re looking for a Clerical Support Associate to work in our 11 East & West Surgical Inpatient Unit, Surgical Program



Reporting Relationship: Manager, 11 East & West Surgery


Hiring Salary Range: $25.229 – $26.113



  • Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry, statistics, and assisting with patient billing.
  • Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
  • Communicates with bed allocation and other departments to arrange patient placement.
  • Communicates with other departments and service areas as required.


  • High school graduate or equivalent required.
  • Completion of a Community College medical secretarial diploma an asset.
  • Completion of a medical terminology course preferred.
  • Working knowledge of medical terminology required.
  • Good keyboarding skills with a minimum typing speed of 40 WPM required.
  • MEDITECH computer experience an asset.
  • Knowledge of a second language an asset.
  • Excellent attendance and discipline free record required.

Hours of work: 8 & 12 hour including weekends/stats

Employee Group: Teamsters Clerical


Location: Wilson


Why Humber? Why Now?

Humber River Hospital is on an exciting transformation journey of redefining patient care as we leverage the most advanced technologies to enhance all aspects of delivering high-quality, safe care. We continue to build a people-centered workplace with excellent staff and physician engagement by hiring passionate, diverse and inclusive healthcare professionals. People who care and live our values of CompassionProfessionalism and Respect. People who are committed to making a positive difference.

We are a Studer Group hospital, focused on building our evidence-based leadership practice and hardwiring a culture that WOWs.

Why? Because at Humber River Hospital, we know it’s our people and our ability to innovate that allows us to consistently deliver a great patient experience and the best quality outcomes. After all, we are the hospital that believes exceptional care…healthier community.



This description has been designed to indicate the general nature and level of work performed by the employee within this position. However, the actual responsibilities, duties, qualifications and experience may vary. Employee may perform other related duties as required to meet the ongoing needs of the organization. Information contained in this job posting/description is subject to change.

Humber River Hospital is committed to inclusion and diversity. We believe that diversity drives our culture of innovation. By bringing together a variety of different perspectives, it fuels our creative thinking, generates new ideas and creates solutions designed to address tomorrow’s healthcare challenges today. We take pride in providing professional development and career advancement opportunities for our employees including minorities, women, veterans and individuals with physical and developmental disabilities. We also provide accommodation to applicants and all of our employees – from hire to retire.

Let us know what we can do to help you be successful during your recruitment experience at Humber River Hospital.