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Clerical Support Associate – 12 West

Humber River Regional Hospital

This is a Contract position in Toronto, ON posted November 5, 2020.

Position Profile

Build your career at the hospital that’s building for the future


Humber River Hospital is committed to revolutionizing patient care for our diverse community. With the opening of our new facility, North America’s first fully digital hospital, scheduled for October 18, 2015, the future is very exciting for our people and programs. And we’re looking for exceptional individuals to join our great team: people who share our passion to deliver excellent, patient-focused, expert care. The Hospital is formally affiliated with both the University of Toronto and Queen’s University.


Right now we’re looking for a Clerical Support Associate to work in our General Internal Medicine/ Acute Care of the Elderly Unit, 12 West. 


Location:  Wilson Site- cross site coverage may be required

Hours of work: Available to work rotating shifts(Days, Evenings, Nights & Weekends)

Hourly rate: $25.229- $26.113

Employee Group: Teamster-Clerical



Job Responsibilities:

  • Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics.
  • Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
  • Communicates with bed allocation and other departments to arrange patient placement.
  • Communicates with other departments and service areas.
  • Other duties as assigned.


  • High school graduate or equivalent
  • Completion of secretarial and medical terminology courses an asset
  • Completion of a Community College Medical Secretary Diploma an asset
  • A good working knowledge of basic related medical terminology
  • Minimum 2 year full time equivalent recent clerical experience required, preferably in a health care setting.
  • Good keyboarding skills, with minimum typing speed of 40 WPM.
  • Computer proficiency including Microsoft Office Suite
  • Strong interpersonal skills, both oral and written
  • MEDITECH computer experience an asset
  • Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations
  • Ability to work independently with minimal supervision in a team environment
  • Knowledge of a second language an asset
  • Demonstrated customer service skills. 
  • Excellent attendance and discipline free record required.


Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.




Interested applicants are required to submit an Application before the closing date. We thank all candidates that apply but only qualified candidates will be contacted for an interview


Humber River Hospital is an equal opportunity employer and we will accommodate your needs under the Ontario Human Rights Code. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance.