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Senior Admitting Clerk

St. Michael's Hospital - Unity Health Toronto

This is a Contract position in Toronto, ON posted November 3, 2020.


  • Facilitates the patient flow for admissions, discharges and transfers.
  • Ensures bed assignment is performed as per Bed Management and Bed Borrowing Policies.
  • Provides accurate bed availability information for appropriate bed placement to Nursing Units, Managers and Physicians.
  • Articulates the Policies and Procedures regarding bed assignment to Nursing Units and Physicians as required. 
  • Assigns CMG & LOS upon admission.
  • Responsible for the opening and closure of beds according to administrative plans.
  • Consults with units on an ongoing basis for discharges and to provide information regarding admissions to the unit.
  • Ensures the accuracy of discharge and transfer functions performed by the Nursing units.
  • Monitors and corrects patient service information in the registration system.
  • Pre-registers/registers patients for inpatient, outpatient and emergency visits, quickly, with the utmost in customer service.
  • Collects insurance and accommodation information and payment for services where applicable.
  • Collects payment for patient telephone services as required.
  • Completes Absence Reporting Form when staff calls in sick and finds replacements when possible.
  • Responds to inquiries made by patients and visitors.
  • Responds to telephone inquiries and forwards calls where appropriate.
  • Assists with other tasks as required in Patient Registration Services.


  • Must have previous data entry experience.
  • Excellent interpersonal, communication (oral and written) and organizational skills.
  • Ability to prioritize duties, problem solve and accurately carry out detailed work in a fast paced environment.
  • Must have facility in working with numbers and must be detailed oriented.
  • Demonstrated ability to interact with others in a co-operative, facilitative and pleasant manner through all circumstances.
  • Must have an excellent punctuality and attendance record.
  • Knowledge of medical terminology would be an asset.
  • Previous experience in a hospital Admitting Department would be an asset.
  • Demonstrated commitment to the mission and values of St. Michael’s Hospital.


Weekends 15:30 – 23:30 hours, includes Saturday, Sunday and holidays; other shifts as required.