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Bilingual (English and French speaking) Customer Service – remote – Ontario

Randstad

This is a Contract position in Toronto, ON posted November 6, 2020.

Are you looking for a full-time position where you can work from the comfort of your own home?
Do you like helping people and problem solving?
Do you have great communication skills in English & French?

If you answered Yes, then this is the job for you!

We are currently looking for Bilingual (English and French speaking) Customer Service Representatives for a full time remote job. This is a great opportunity for anyone who has previous customer service experience or for someone who excels at helping people and providing assistance by phone or by email.

Job duties and responsibilities include:

– Work in inbound call taking department and answering emails from customers
– You will solve problems related to several aspects of customer service: billing, questions about purchased products, follow-ups on orders, shipping etc.
– Assisting customers with any product knowledge
– Assisting with refunds and exchanges of products
– As a customer service agent, you will contribute to the exceptional customer experience your customers need.

All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.

Hours: Must have open availability Monday – Sunday 9AM-9PM.
Full time hours with a total of 37.5-40 hours/week.

Location: Remote – WORK FROM HOME – anywhere in Ontario!

Salary:
$15.75/ hour English speaker
$16.75/ hour Bilingual (English and French)

Advantages
– Remote, work from the comfort of your own home, anywhere in Ontario
– All equipment needed for the position will be sent to you
– Competitive pay
– Full-time hours!
– Working for a well-known company
– Permanent, stable position

Qualifications
– We are looking for enthusiasm, willpower, stability and above all, we are looking for: your personality, your dynamism and your willingness to work well.

– Excellent communication skills in English and French, verbal and written
– Previous experience in Customer service is required
– Strong problem solving skills
– Tech-savvy and basic knowledge of computers
– Full time and flexible availability
– Wired internet connection (Ethernet cable)

Do you recognize yourself and you are interested in the position? Send your CV to Carrie at carrie.nie@randstad.ca with the subject ”Bilingual CSR – Remote Ontario”

Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!

We look forward to discussing this opportunity with you.

human forward.

Yasameen,
Carrie,
Camille,
Mina
 
Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.