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Customer service agent – E-commerce – Retail – WFH Ontario

Randstad

This is a Contract position in Toronto, ON posted November 3, 2020.

Are you looking for a full-time position and being able to work from home?

Do you like helping people find what they need for their home?

Do you like solving problems?

We are currently looking for Bilingual Customer Service Agents for a full time job.

This is a great opportunity for anyone who has previous customer service experience or for someone who excels at helping people and providing assistance by phone or by email.

Here’s what you’ll do with your days: You will solve problems related to several aspects of customer service: billing, questions about purchased products, follow-ups on orders, shipping etc.

As a customer service agent, you will contribute to the exceptional customer experience your customers need.

All candidates encouraged to apply Regardless of your experience, we want to hear from YOU.

Hours: Monday
– Sunday 9AM-9PM Location: WORK FROM HOMEONTARIO Salary: $14.75/ hour English speaker $15.75/ hour Bilingual (English and French) Job Duties of a Call Center Representative are, but not limited to:
– Taking inbound calls and answering emails from customers
– assisting customers with any product knowledge
– Assisting customers with any issues in regard to their orders
– Refunding customers of purchases Advantages
– Working from home
– Above minimum wage salary
– Full-time hours
– Working for a well-known company
– Contract until the end of the year
– Working for a well-known company Qualifications Requirements of the position:
– We are looking for enthusiasm, willpower, stability and above all, we are looking for: your personality, your dynamism and your willingness to work well.

– Excellent communication skills in English and French, verbal and written
– Previous experience in Customer service is required
– Strong problem-solving skills with the ability to exercise sound judgment
– Tech-savvy and knowledge of information technology systems required
– Full time and flexible availability
– Organization and work prioritization skills
– Wired internet connection (Ethernet cable) Do you recognize yourself and you are interested in the position?

Send your CV with the subject ”E-commerce CSR agent
– Retail” Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them We look forward to discussing this opportunity with you, Steven, Peggy and Liena, peggy.huangrandstad.ca liena.elsayedrandstad.ca karen.leitonrandstad.ca Steven.Paquinrandstad.ca Karen, Steven Phone Number: 514.791.2294 Fax Number: 514.350.0034 Randstad Canada Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.