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UX Designer (13 Month Contract)

KAR Auction Services

This is a Contract position in Toronto, ON posted October 5, 2020.

The User Experience Designer is accountable for the digital execution of the UX solutions of ADESA digital services across channels and services. This role will impact our B2B solutions directly.The position reports directly to the UX Director.RESPONSIBILITIESLead the user experience and implementation of digital projects to deliver online enhancements based on the strategy, including but not limited to the following accountabilities:

  • Demonstrated ability to think creatively and provide marketable solutions in conceiving, developing, and producing tactics.
  • Ability to thrive in a collaborative, fast-paced environment and build strong relationships with co-workers and clients.
  • Analyze industry best practices, client feedback, new vendor offerings and learnings from metrics tracking, and competitive analysis to recommend opportunities for improvements of customer experience, products, tools, etc.
  • Brainstorm, prototype and design how new features/enhancements can be deployed across multiple platforms including desktop, tablets and smart phones.
  • Meet all required timelines to support the on-time delivery of business and technological changes
  • Proven ability to manage challenging situations.
  • Conceptualize and design how new features/enhancements can be deployed across multiple platforms including desktop, tablets and smart phones.
  • Experience defining and building digital guidelines
  • Test prototypes and designs and ability to adapt journeys quickly before going to market
  • Review project requirements and production enhancement documentation and recommend approval based on the review process
  • Facilitate input from clients and creative meetings.
  • Work with partners, developer teams, analytics team and optimization teams in the implementation of platform and product changes; meet all required timelines to support the on-time delivery of business and technological changes

SKILLS

  • Related college or university degree – digital design or HCI major a plus
  • Excellent organizational skills and ability to coordinate multiple activities and prioritize conflicting demands.
  • Comprehensive understanding human-computer interaction for multiple platforms and devices – Windows, Machintosh, Android, iOS
  • Comprehensive understanding of design theory and techniques
  • In-depth knowledge of user experience principles, digital marketing products, usability testing and customer-centric design practices
  • In-depth communication skills (both written and verbal)
  • In-depth analytical and problem solving skills
  • Ability to adapt to a agile type of project management – fast-paced, changing priorities and technology environment
  • Must have a disciplined and organized approach

EXPERIENCE

  • Proven ability to manage challenging situations and meet tight deadlines with very little to no assistance
  • 3- 5 years in product design, digital marketing, interactive design
  • Experience executing a successful online customer experience. This includes experience with visual design, information architecture, interaction patters
  • Experience working closely with development on time estimates and feature trade-offs
  • Demonstrated ability to think creatively and provide marketable solutions in conceiving, developing, and producing tactics.
  • In-depth knowledge of web and mobile applications experience required
  • Ability to work independently, with a disciplined and organized approach
  • Fast-prototyping and testing
  • Agile experience a plus

Software:

  • Figma, LucidChart, Miro, Web and Mobile Applications, Adobe CC (Photoshop, Illustrator, Acrobat Pro), MS Office (Word, PowerPoint, Excel).