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Patient Care Assistant – General Internal Medicine Unit TGH

University Health Network

This is a Contract position in Toronto, ON posted November 5, 2020.

CUPE Job Posting #865692

Position:  Patient Care Assistant (3 Position) 
Site: Toronto General Hospital  
Department:  General Internal Medicine – 13 Eaton South
Reports To:  Nurse Manager    
Scale/Grade:  Level 56
Wage Schedule:  $24.54 – $25.31 per hour (Start rate: $24.54 per hour in accordance with collective agreement requirements).
Hours: Various;  Both 8 and 12 hour shifts; Days, Evenings, Nights, Weekends
Status:  Casual

Transforming lives and communities through excellence in care, discovery and learning.

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. Tthe University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

The scope of research and complexity of cases at Toronto General Hospital have made it a national and international source for discovery, education and patient care. It has one of the largest hospital-based research programs in Canada, with major research in transplantation, surgical innovation, cardiology, infectious diseases, genomic medicine and liver disease.

The Patient Care Assistant participates in direct and indirect patient care activities in order to carry out the multidisciplinary care plan. The scope of activities are directed and assigned by the RN. To support the provision of excellent patient care, the principal responsibilities of the Patient Care Assistant include: performing basic patient care functions which contribute to the implementation of the multidisciplinary care plan; assisting with patient nutritional needs; contributing to the patient information collection/documentation process; practicing infection control and safety measures to maintain the highest standard of patient care/safety; ensuring a clean and safe environment for patient care/treatment; contributing to patient assessment; performing transportation function; performing departmental duties, following strict adherence to confidentiality policies; performing cross-functional and other duties consistent with the job classification or clinical specialty, as required.                


  • Completion of Grade XII, or equivalent
  • Completion of a Health Care Aide/PSW Program at the certificate level required
  • Recent six (6) months direct patient care experience
  • Completion of a Basic Cardiac Life Support (B.C.L.S.) program
  • Ability to speak, read, write and comprehend the English language
  • Knowledge of the Occupational Health & Safety Act and other relevant legislation
  • Knowledge of the Workplace Hazardous Materials Information System (W.H.M.I.S.)
  • Knowledge of Hospital and departmental policies, procedures, guidelines, protocols and practices
  • Knowledge of Emergency Assistance Code
  • Demonstrated independence, a positive attitude and the willingness to work effectively in a team
  • Ability to facilitate unit functioning and smooth patient care flow
  • Ability to maintain a consistent level of productivity and efficiency
  • Ability to perform responsibilities in a courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards 
  • Awareness of Patient Centered Care 
  • Exercise initiative and good judgment with ability to multi-task 
  • Compliance with confidentiality requirements under UHN Privacy Policy 
  • Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand 
  • Ability to meet the physical demands of the job required including: ability to stand, stoop, walk, bend, lift, push, pull and reach without any physical discomfort on a continuous basis; transferring patients with appropriate assistance; ability to stand for extended periods of time; ability to lift in excess of 40 kg 
  • May be required to work at multiple areas as well as rotating shifts in emergency situations

Posted Date:  November 5, 2020     Closing Date:   November 12, 2020 by 3:00 p.m.

If you are interested in this position, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions.

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, and possess all the required experience and qualifications should apply.

UHN thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position.  Applicants need to make their requirements known when contacted.