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Senior Manager, Advanced Analytics


This is a Contract position in Toronto, ON posted January 8, 2021.




Requisition ID: 93081

Cost Centre: GRM C&CA 

Employee Referral Program – Potential Reward:  

We are committed to investing in our employees and helping you continue your career at Scotiabank.


Purpose of Job:


Global Risk Management (GRM) Retail Credit Risk Collections is leader in developing innovative solutions impacting Bank’s profitability. This is accomplished through the use of advanced analytics, collections efficiency and disciplined risk governance.


The Senior Manager, Collections & Recoveries Analytics GRM is responsible for collections and recovery analytics; and to generate and deploy recommendations via business cases and action plans that will be based on customer behaviour including but not limited to payment behaviour, in-house collections effectiveness metrics and external vendors. Given the criticality of the role, it is expected that the Senior Manager is able to manage competing priorities simultaneously and to identify areas for escalation.


Job Responsibilities:


Leverage your strong analytical background in order to collaborate with various business partners to:

•Responsible for leading collections analytics, strategy and portfolio performance asessment, and technological improvement

•The incumbent will generate analytical recommendations and deploy segmentation strategies that will include the use of Loss Mitigation Tools to minimize loan losses, improve dollars collected, and gain operational efficiencies

•Lead the gathering and processing of structured and unstructured data into a form suitable for analysis (for instance writing scripts, web scraping, calling APIs, write SQL/Hive queries,etc.)

•Deliver on analytical projects that provide actionable insights to improve collection efforts and recoveries

•Recommend improvements to existing processes. Introduce changes under a test/control framework to help drive objective, evidence based decisions that improve profitability

•Design and implement policies to help our customers in need of loan modification programs

•Provide oversight of collection efforts by developing performance reports and early warning triggers

•Ensure all credit risks associated with collections are understood and quantified with effective management reporting, across all components of collections (People, Data, Process, Technology, and Strategy)


Job Requirements:


A Master’s degree in Business, Economics, Finance, Industrial Engineer, Mathematics or related discipline and strong background in statistical and quantitative analysis

• Strong relationship building and negotiation skills to articulate sound recommendations and influence the support from executives

• Excellent communication and  presentation skills: can convey messages in a clear, concise and succinct manner, select the best method of communication to influence business decisions

• Expertise in Advanced Analytics discipline including Big Data tools, AI/ Machine Learning.

• Strong background in statistical & quantitative analysis

• Three to five years’ experience designing and monitoring credit risk strategies

• Experience with statistical software packages such as R or SAS

• Experience manipulating large and complex databases

• Degree in statistics, economics, computer science or business

• Experience with TRIAD or similar collections risk platforms strongly desired

• Experience with Angos or similar platforms strongly desired

• Experience with using and/or developing credit risk scores and their application in strategies

• Results driven individual with high level of curiosity and ability to dive into details without losing sight of the big  picture

• Exceptional organization skills to prioritize, manage, and implement a variety of competing initiatives, on a concurrent or staggered basis     




Location(s):  Canada : Ontario : Toronto 

As Canada’s International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.