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Senior UX Designer


This is a Contract position in Toronto, ON posted January 8, 2021.

What is the opportunity?

Our goal is to become our industry’s leader in exceptional digital experiences. We’re putting strategy, research, design principles, and technical innovation at the centre of everything we do. But we need exceptional digital professionals to bring our process to life.

Interaction designers shape the experiences we create through each of our digital products. You’ll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to assess, design and convey your design vision. As a natural problem solver, communicator and facilitator, you’ll be involved in every step of the process from idea generation to implementation.

What will you do?

  • Drive user comprehension and improve task performance and use visualizations and interactions to support analytic thinking with large data sets through understanding of user interface patterns and behaviours. 
  • Facilitate design critique, evaluate interactions for inclusivity and provide expert advice and guidance to cross-functional teams and facilitate ideation sessions and collaborative work activities.
  • Act as the interaction design subject-matter expert for the product design team and use a comprehensive understanding of interaction design theory, research data and best practices to inform design decisions.
  • Design artifacts of high complexity to communicate task flows, touchpoints, behaviours, and the exchange of information.
  • Create complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate ideas and create complex prototypes to provide delivery specifications for development. 
  • Present interaction design work to more senior stakeholders
  • Facilitate usability testing and participate in or initiate research activities. 
  • Research interaction design strategies in the financial services sector and perform competitive audits pertinent to specific design or business goals and perform pattern, micro-interaction and component design audits where appropriate.  

What do you need to succeed?


  • BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience.
  • 3+ years of experience in designing usable interfaces across multiple channels and platforms.
  • Experience in an applied research setting including experience integrating user research into product designs and design practices.
  • Demonstrated ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions.
  • Demonstrated expertise with design, prototyping, and research tools such as Sketch and Axure RP, InVision,


  • MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field. 
  • Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
  • Appreciation for the potential of ‘design thinking.’
  • Experience working within a large organization and within an agile environment.  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise.
  • You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader.
  • You’ll be part of team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.
  • Work/life balance is important to us; you will be part of a company that values your time. 



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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at
City:  Toronto 
Address:  155 Wellington Street West 
Work Hours/Week:  37.5 
Work Environment:  Office 
Employment Type:  Permanent 
Career Level:  Experienced Hire/Professional 
Pay Type:  Salaried 
Required Travel (%):  0 
Exempt/Non-Exempt:  N/A 
People Manager:  No 
Application Deadline:  01/16/2021 
Platform:  Wealth Management 
Req ID:  299284
Ad Code(s):