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Solution Architect

Manulife Financial Corporation

This is a Contract position in Toronto, ON posted January 2, 2021.

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Manulife is seeking a Solution Architect to join a growing technology organization. Ideal candidates for the role will bring experience in the finance domain. The architect is responsible for building and maintaining comprehensive business architecture and data models for finance, inclusive of, but not limited to:

  • Business Capability Models
  • Application and Capability Roadmaps
  • Value Streams
  • Business Operating Models

As Solution Architect, you will work to develop an integrated view of all in-scope business areas using a repeatable approach, cohesive framework, and available industry standard techniques. A key aspect of the role is to lead analysis of impacts to, and the maintenance of, business architecture artifacts in support of business process improvement initiatives and / or strategic business change projects.

The Solution Architect is responsible for:

  • Partner with Finance business subject matter experts to elicit business details and solve business problems through business architecture models that can be used as reference models by all business partners, IS and senior management
  • Working with business and IT to help build and maintain business capability models
  • Building business operating models for present state and, optimized future states
  • Analyzing current state operating models for potential areas of improvement
  • Performing gap analysis between the present state and future state
  • Building project and capability roadmaps to define a path to move from the current state to an optimized future state.
  • Assisting project execution teams with understanding and executing projects.
  • Building value streams.
  • Identifying and mapping applications and IS requests to the business capability model
  • Create and maintain data architecture, data management standards and conventions, data naming standards, and metadata standards
  • Provide input and consulting support including estimation on projects and road maps for compatibility with the enterprise vision of Enterprise Data Lake strategy.

Qualifications / Requirements:

  • Minimum 7-10 years related experience, with post-secondary education (preferably joint degree in Business/Commerce and Computer Science)
  • Experience delivering finance business architecture artifacts in organizations of similar size and complexity
  • Advanced skills and familiarity with tools for process and business architecture modeling (ex. Visio, Enterprise Architect, IBM Process Modeler (Lombardi), IBM Blueprint, etc)
  • Use of advanced techniques, standard tools and methodologies, such as: Agile, SOA, Object Oriented Analysis & Design, Business Capability Models, Value Streams
  • Expertise with Big data technologies and Hortonworks HADOOP in particular
  • Experience with integration of data from multiple data sources and knowledge of various ETL techniques and frameworks
  • Understanding of complex processes and subject matter, able to grasp and simplify the expression of complex scenarios in a way that helps partners get to solutions
  • Able to communicate clearly, both verbally and in written form
  • Strong work ethic, results oriented, and accuracy / attention to detail are critical
  • Demonstrated initiative, able to work both independently and as a team member
  • Able to design and conduct workshops that involve diverse business partner groups


  • Financial Reporting, Treasury Cash Management, Accounts Payable and Asset Management knowledge would be a definite asset
  • Good understanding of basic IT principles such as databases, functions, UI, business rules, software systems.

What about Perks?

Manulife has lots of perks including, but not limited to:

  • Competitive compensation
  • Retirement Savings Accounts including a RPP (Pension Plan), RRSP (Retirement Savings Plan), and TFSA (Tax Free Savings account)
  • Manulife Share Ownership Program with employer matching
  • Customizable Benefits Package including Health, Dental, Vision, and 100% of Mental Health expenses
  • Financial support for ongoing training, learning, and education
  • Monthly Innovation Days (Hackathons)
  • Wearing jeans to work every day
  • An abundance of career paths and opportunities to advance
  • A flexible work environment with flex hours, work from home arrangements, distributed teams, and condensed work week arrangements.

This is a full-time permanent role located in Toronto, Ontario.

If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.


Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.