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Sales Operations Analyst Sr


This is a Contract position in Toronto, ON posted October 30, 2020.

Ceridian. Makes Work Life Better™

This is our promise. Not only for our customers, but our employees as well. 

Do you thrive in an innovative and exciting environment that’s continuously evolving? Ceridian is looking for fun, intelligent, team oriented people who believe in our values: Customer Focus, Transparency, Diligence, Optimism, and Agility. Our workplace culture provides empowering programs for career growth and offers diversity and inclusion groups to support every person’s career journey. Ceridian employees have declared Ceridian a Great Place to Work® in 2019, a Glassdoor Best Places to Work in 2019, and one of Canada’s Top 100 Employers for the 16th consecutive year! 

Find out why Ceridian is such a great place to work.

About the Position:

As a company, we develop technology that transforms the employee experience and Makes Work Life Better and this starts with our employees. Our Sales Operations team thinks strategically and globally, setting the direction for our business and then making sure we run smoothly. We’re a team that loves data and contributing to the bottom line.

The Senior Sales Operations Analyst will be an integral part the Sales Operations team supporting the Enterprise & Global Sales segment; this role is the operational lead for the segment and primarily supports the Sales Leaders and teams in the execution of the operational model and achieving the financial targets for their business. The role is responsible for providing sales operations support, implementing business processes for efficient sales operations, directing sales force effectiveness and management of functions essential to sales force productivity.

Reporting to the Director of Sales Operations, the successful individual will collaborate with the Sales team and stakeholders across Sales Operations, Finance, Marketing and other teams to drive innovation, and actionable recommendations in all aspects of sales operations. The role will work with the Sales Operations team to deliver process improvements and tools that drive sales effectiveness and data integrity. 


  • Act as the trusted advisor and partner to the business with credibility and influence, from strategy to execution
  • Simplify and optimize reports or related infrastructure. Make consumption of reports accessible and relevant for senior leaders
  • Identify areas of risk or opportunity by conducting detailed analysis of forecast, pipeline and trending data, with ability to translate quantitative data into actionable recommendations
  • Lead, influence, and champion best processes and behaviors to reinforce accountability for smooth end-to-end process execution
  • Provide readiness for Segment sales on sales tools and process, including opportunity management, forecast management, demand management
  • Analyze existing processes, recommend improvements, and implement innovative improvements of operations processes and tools that accelerate business impact
  • Actively contribute to team success by showcasing successes, learnings, and best practices
  • Collaborate with cross functional teams to continuously drive greater sales alignment and efficiencies
  • Identify, lead, and coordinate execution of advanced technical, adaptive, or strategic projects designed to address and improve business bottlenecks, gaps, or deficiencies


  • Bachelor’s degree in Business or related degree
  • At least 4 years related experience within Sales Operations, Sales Excellence and/or Finance
  • reporting and analytics experience required
  • Industry experience in B2B, HCM and/or SaaS technology an asset
  • Excellent analytical and problem-solving skills
  • Strong communication and presentation skills
  • Ability to work in a complex and fast paced environment
  • Proven understanding of sales process in an enterprise organization
  • Exceptional collaborator and influencer – driving change through ideas, relationships and actions
  • Ability to translate business objectives to sales goals and measurement; experience developing and executing sales metrics and dashboards 
  • Advanced skills in MS Excel and PowerPoint

Ceridian combines the excitement of a startup environment, with the growth opportunities of a large organization. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success.  

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and embrace all individuals and what makes them unique. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity, disability, national origin, race, sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We enthusiastically encourage all individuals to apply for positions that fit their passions. Come join our inclusive team and start collaborating with us on award winning projects!

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.