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Supply Chain Coordinator – 12 Month Contract

Indigo Books & Music Inc.

This is a Contract position in Toronto, ON posted November 5, 2020.

Company Description

Current Indigo employees should apply through the Internal Mobility page using your email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.


  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job Description


The Supply Chain Coordinator is responsible for supporting Purchase Order (PO) creation and PO management, with the objective of ensuring PO integrity, on-time delivery and fulfillment expectations. This role is cross-functional, working closely with Merchants, Planning, Vendors, distribution and logistic partners. 

  • Prepare and issue purchase orders according to seasonal and replenishment buy plans 
  • Support purchase order changes across merchandising PODS 
  • Provide regular status updates on outstanding and completed purchases 
  • Ensure accuracy of purchase order terms, quantity, pricing and delivery dates 
  • Proactively identify purchasing issues and removes roadblocks where possible 
  • Work with vendors to acquire appropriate information required for timely delivery of product 
  • Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes 
  • Proactively identify and anticipate customer expectations and needs 
  • Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers 
  • Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them 
  • Collaborate with others to drive flexible and iterative solutions, quickly and easily 
  • Model Indigo’s beliefs and convey a positive image in everything you do 
  • Celebrate diversity of thought and have an open mindset 



  • High school diploma or relevant equivalent experience 
  • Previous experience at Indigo considered an asset 
  • Advanced level Excel skills required 
  • Ability to comfortably work in a fast paced and agile organization 
  • Ability to operate independently and be self-motivated with critical attention to detail 
  • Ability to adapt well to change in direction and priority in a fast-paced and deadline-oriented environment 
  • Ability to reconcile large amounts of data with great accuracy 
  • Excellent communication and cross-functional collaboration skills 
  • Demonstrated problem solving skills with results-oriented approach 

Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.