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Director, IT Project Management


This is a Contract position in Toronto, ON posted November 3, 2020.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions so you feel empowered at work. Our team members have what they need to make a meaningful impact and feel truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description

What You’ll Be Doing

As the Director, CRM Project Project Management, you ‘ll be joining CIBC’s Personal and Small Business Technology team to manage delivery of a portfolio of innovative projects. You’ll partner with business stakeholders, technology leadership, enterprise architecture and development teams to drive the delivery of a portfolio of CRM projects. You will have provide oversight to strategic and transformative programs related to CRM (Salesforce) and will be responsible for managing a team of 5 to 10 Project Managers, Project Coordinators and Business Analysts.

How You’ll Succeed

  • Strategic Development & Execution – Manage the day to day project or Program activities of highly complex project(s), in an inter-related strategic program following Technology’s project performance standards. Perform high tactical business planning and return on investment analysis. Initiate, plan, execute, controls and close out the program or project with an emphasis on project inter-dependency management. Establish department policies and procedures. Must ensure that all necessary risk assessments and risk assessment processes are carried out at the appropriate time. Must ensure projects for which they are responsible meet the requirements of CIBC’s standards, policies, and procedures.
  • Relationship Management – Maintain relationships with business management to identify technology needs and align application services to support those needs. Establish and maintain stakeholder, client and senior management relationships. Mentor sponsors and senior management.
  • Strong Leadership – Be a bold and authentic leader who is passionate about developing and coaching to bring out the best in people. Direct, motivate, develop and manage performance of the management team and key staff.

Who You Are

  • You can demonstrate experience in end to end project delivery and project management as an IT Director, or in a similar role (8-10 years). You drive results in a matrix environment where they may not have direct influence on project resources. You must have previous experience establishing and maintaining stakeholder and sponsor relationships and you have experience in integration projects and keen interest in architecture and high level design.
  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
  • You embrace and champion change. You’ll continuously evolve your thinking and the way you work in order to deliver your best. You successfully manage demanding clients and multiple priorities.
  • You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
  • You act like an owner. You thrive when you’re empowered to take the lead, go above and beyond, and deliver results.
  • You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what’s possible.
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

  • Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
  • Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
  • Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, and individual development planning
  • Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What You Need to Know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact
  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Job Location

130 Adelaide St  W  4th Fl

Employment Type


Weekly Hours