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Int.-Sr. Project Coordinator to support multiple IT projects within a PMO

S.i. Systems

This is a Contract position in Toronto, ON posted November 6, 2020.

This role requires the coordination of our public sector client’s operational enhancement activities. This means working with their internal partners to understand their request and ensure that it is sent to the right group for resolution.The person must be astute, able to understand the root of an issue that may not be readily apparent, patient, and able to manage expectations. There is a significant reporting requirement, so attention to detail is also important.

Any individual proposed to fill this role must possess the following qualifications

  • University degree or equivalent experience
  • Familiar with ServiceNow
  • Strong Excel skills
  • 5+ years of IT project coordination or similar experience
  • CAPM or PMP certification an asset;

Responsibilities may include but are not limited to:

  • Supports definition of the project requirements and the delivery of the project and production of the required products in partnership with the customer and project team
  • Responsible for directly managing a number of agreed work packages or activities within a project.
  • Contribute to delivering assigned scope on time, on budget and with high quality. Ensure deliverables meet defined requirements.
  • Facilitates planning and scheduling activities under guidance of Project Manager
  • Deliver required controls, including communication plans, quality plans, issue and action logs, risk management plans, and change control plans.
  • Assist in building an environment ensuring that team resources have the best conditions to perform successfully.
  • Ensure business and assignment risks are identified, monitored and managed to achieve minimal disruption to delivery and success.
  • Provide regular status reporting to project management team.
  • Contribute to the development of management-level and customer level presentations.
  • Participate in Project Management community activities.
  • Complies with FAI standard policies and procedures and works across practices to share lessons learned and best practices.
  • Contribute to professional community through production and reusable content from other projects and lessons learned.
  • Ensures that the customer’s requirements are met by the project and delivered to the agreed project definition.
  • Is fully accountable for assigned work packages within the project and acts on specific instructions.
  • Work is reviewed at frequent milestones.
  • Use discretion in identifying and solving problems.
  • Performs a broad range of project management-related work.
  • Make recommendations which may impact the work assigned to individuals or phases of projects.
  • Normally follows established work procedures on routine work.
  • Escalate issues and inquiries as appropriate.
  • Awareness of project management methodologies.
  • High level conceptual understanding of IT domains (desktop, server, security, network, apps etc.)
  • Strong planning, scheduling, communication and customer facing skills.