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Sr. Project Manager, IT


This is a Contract position in Toronto, ON posted March 30, 2021.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions so you feel empowered at work. Our team members have what they need to make a meaningful impact and feel truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description

What You’ll Be Doing

You’ll be joining CIBC’s Digital Contact Center Technology team working closely with business and other technology teams to manage a portfolio of projects and programs from end-to-end. As a Sr. IT Project Manager supporting Contact Center transformation agenda, you’ll manage the day to day activities of large cross-portfolio, or highly complex project(s), following Technology’s project performance standards. You’ll lead teams of internal & external stakeholders to ensure projects are completed in line with the team’s budget and timeline.

How You’ll Succeed

  • Project Management – Outline project goals, Role and Responsibilities, resource requirements, costs and schedules. Create resource plans, cost forecasts, delivery schedules and RAID logs. Ensure completion of all documentations according to CIBC’s Enterprise Delivery Framework. Communicate project status to stakeholders and Sr. Management.

  • Collaboration – Work with business and technology partners across the enterprise to develop Business cases and prepare all required documentation to successfully take the project through the funding approvals.  Help internal partners make informed decisions about the development of programs, projects and services. Coach and mentor your teams as you work toward a common goal and negotiate deliverables and milestones whenever necessary.

  • Project Coordination – Proactively identify anything that will take projects off schedule and find solutions to correct the problem. Monitor deliverables, milestones, actively manage risk sand ensure projects are delivered according to  timelines and budgets.

Who You Are

  • You can demonstrate experience through 8+ years of experience in Technical Project Management either on application development, application integration or infrastructure side within the large corporation, ideally within the banking industry. You have experience managing cross-portfolio technical projects in a matrix environment with $3M budget. You have experience with Business case development, project scheduling, resource management, strong project financial management including forecasting, cost reconciliation and vendor accruals. You have proven experience leading projects end to end, managing project risks and establishing project governance. Hands on experience with scheduling software like MS Project is required. A knowledge of the Software Delivery Life Cycle (SDLC) is a must.

  • You have a degree/diploma in Computer Science, Engineering, and/or a related field of study. It’s an asset if you have your PMP Designation.

  • You embrace and champion change. You’ll continuously evolve your thinking and the way you work in order to deliver your best.

  • You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create shared vision.

  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

  • Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home

  • Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity

  • Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, and individual development planning

  • Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What You Need to Know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact
  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Job Location

Toronto-40 Dundas St. W., 5th

Employment Type


Weekly Hours